| 
SHOP
POLICIES
PLEASE ALLOW 1-2 WEEKS
FOR DELIVERY ON ITEMS CHRISTINA HAS TO MAKE. IN STOCK ITEMS WILL
SHIP WITHIN A COUPLE OF DAYS. DURING THE HOLIDAY SEASON,
LEAD TIMES MAY BE LONGER. PLEASE PLAN AHEAD WHEN ORDERING
FOR HOLIDAY GIFTS. THANK YOU.
ORDERING
We use Mal's eCommerce and Paypal for our shopping
carts. You do not have to have a Paypal account to order
online. You may also email us with your order if you would
like to pay by credit or debit card over the phone. Send
your email to:
autumnmoon_christina@yahoo.com.
Please include your address and phone number when emailing your
order so we may contact you for payment.
CUSTOM
ORDERS
If you would
like something specific created for you, please email Christina
at
autumnmoon_christina@yahoo.com.
In the subject, please type: Custom
Order Request. Half of the quoted price must be paid in
advance before work can begin.
SHIPPING
We will use UPS for large orders and USPS for
smaller sized orders. We charge a flat rate of $7.95 for
shipping.
**Local
orders may be arranged for pick up. If you are planning to
pick up your order, please email it to
autumnmoon_christina@yahoo.com and that way, the shipping charge
will not be added by the shopping cart.
DAMAGE
CLAIMS & RETURNS
You must report damaged items
within 7 days of receiving your items in order to receive a
replacement.
Returns must be done within
14 days of receiving your items and mailed back at your own
cost. There is a 15% restocking fee for all returns.
|
